Returns

If your online purchase doesn’t fit properly it may be exchanged within 15 days of purchase (with receipt) - excludes international orders. All return and or exchange products MUST be in NEW condition with tags and accompanied by the original packaging. Customers are responsible for paying return freight and Kinetic will assume the exchanged product shipping.

NOTE: Clearance item sales are final and cannot be returned or exchanged (noted on Item Product Page). No returns or exchanges may be made on promo or free items.

Returns, Exchanges and Refunds may take up to 5 business days to process from the arrival date at our facility. Upon receiving and inspecting your return, you will receive an email confirming we have issued an exchange or refund. Refunds may take 7 business days for your refund to post depending on your original form of payment.

Purchases made through any of our authorized retailers can ONLY be returned to the original seller. Our Customer Service team is only able to verify and accept returns for items purchased from kineticpaintball.com .

Returns/ Exchanges and Warranty claims are responsible for paying return/ exchange shipping (unless noted otherwise by a customer service representative). Shipping costs directly from the website are non-refundable. If you receive a refund for your order, the cost of return shipping will be deducted from your exchange and or refund.

IMPORTANT: Kinetic is NOT liable for lost packages.